1
Information we collect
When you book a package, request a custom itinerary, or contact us, we collect what we need to actually deliver the trip:
- Identity details — full name, date of birth, gender, and passport/ID information for international travel and visas.
- Contact details — email, phone number, and billing address.
- Travel preferences — dietary needs, seating or room preferences, and any medical assistance requests.
- Payment data — transaction references and GSTIN (for tax invoices). We never store full card numbers or CVVs on our servers.
2
How we use it
- Issuing flight tickets, hotel vouchers and other booking confirmations.
- Processing visas, travel insurance, and permits where a package requires them.
- Sharing only what's needed with ground transport suppliers and tour managers to run your trip.
- Sending confirmations, e-vouchers, receipts and travel updates by email and WhatsApp.
- Meeting our tax and regulatory reporting obligations.
3
Data security
We use 256-bit SSL encryption for data in transit and restrict who on our team can access booking records. Your details are never sold, rented or handed to marketing networks.
4
Who we share data with
Only the parties needed to run your trip see your details:
- Airlines, railway authorities and cruise operators.
- Contracted hotels and resort partners.
- Visa processing centres, embassies and consulates, where applicable.
- RBI-authorised payment gateways (we use Razorpay).
5
Your rights
You can ask for a copy of the data we hold on you, request a correction, or ask us to delete non-regulatory records once your trip is complete.